Can I meet with you face-to-face?

Because we work with so many people from such a diverse geography, much of our communication relies upon email and phone.  While we wish we could meet with all our authors face-to-face, given the high number of authors we work with on a monthly basis, it is simply not possible from a resources perspective.  Some authors find that to be an exceptionally efficient, convenient, and accurate method while others may find it a bit impersonal at times. 



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